1. Introduction
This Privacy Policy explains how WadAloumda Travel & Aviation Services collects, uses, stores and protects personal information when you use our website or request our travel services.
2. Information We Collect
- Name, email address and phone number.
- Passport and travel information when required.
- Visa and supporting documentation.
- Payment-related information (processed securely).
- Website usage information such as browser, IP address and device details.
3. How We Use Your Information
- Process bookings and travel requests.
- Provide visa, study abroad and medical travel services.
- Communicate booking updates and customer support.
- Improve website performance and customer experience.
- Meet legal and regulatory requirements.
4. Sharing Information
Your information may be shared only when necessary with airlines, embassies, hotels, insurance providers, educational institutions, medical facilities, payment providers or government authorities involved in delivering the requested service.
5. Data Security
We use appropriate administrative, technical and organizational safeguards to help protect personal information against unauthorized access, disclosure, alteration or loss.
6. Data Retention
Personal information is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes and maintain business records.
7. Cookies
This website may use cookies and similar technologies to improve functionality, remember preferences and analyze website traffic.
8. Your Rights
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion where permitted by law.
- Withdraw consent where applicable.
- Request information about how your data is processed.
9. Third-Party Services
Links to third-party websites and services are provided for convenience. Their privacy practices are governed by their own policies.
10. Policy Updates
We may update this Privacy Policy periodically. Changes become effective when published on this website.
11. Contact Us
Phone: +211 926 710 284
WhatsApp: +211 911 456 518
Email: info@wadaloumda.com