1. Acceptance of Terms
By using this website or requesting any service, you agree to these Terms and Conditions. If you do not agree, you should not use the website or request our services.
2. Services
- Flight reservations.
- Visa assistance.
- Medical tourism.
- Study abroad services.
- Holiday packages.
- Corporate travel.
- Air cargo services.
3. Booking Responsibility
Customers are responsible for providing accurate personal information including passport details, names, travel dates, destination requirements and supporting documents.
4. Passport & Visa
Obtaining and maintaining valid passports, visas, permits and entry requirements remains the traveler's responsibility unless otherwise stated in a written service agreement.
5. Payments
Prices may change due to airline, hotel, embassy, supplier or exchange-rate updates before final confirmation. Payments are considered complete only after official confirmation.
6. Cancellations & Refunds
Cancellation and refund policies depend on airlines, embassies, hotels and third-party suppliers. Administrative fees may apply.
7. Changes
Changes requested after confirmation are subject to supplier availability and applicable charges.
8. Limitation of Liability
WadAloumda is not responsible for delays, cancellations, immigration decisions, natural disasters, airline operational issues or events beyond reasonable control.
9. User Conduct
Users agree not to misuse the website, upload malicious content, attempt unauthorized access or interfere with website operation.
10. Privacy
Customer information is collected only for delivering requested services and improving customer support. Personal information is handled according to our Privacy Policy.
11. Intellectual Property
All website content, branding, graphics, text and software remain the property of WadAloumda Travel & Aviation Services unless otherwise stated.
12. Governing Law
These Terms shall be governed by the applicable laws and regulations governing the company's operations.
13. Contact
Phone: +211 926 710 284
WhatsApp: +211 911 456 518
Email: info@wadaloumda.com